Terms of Service

Last updated: November 10, 2026

1. Acceptance of Terms

By accessing or using Client-Relay, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Service

Client-Relay provides AI-powered text-back and callback automation that responds to missed calls and schedules follow-ups on your behalf. We reserve the right to modify or discontinue any feature at any time.

3. SMS Messaging Terms

By enabling SMS automation, you agree to comply with all applicable laws and carrier guidelines, including A2P 10DLC requirements. You are responsible for obtaining proper consent from recipients before sending messages. Recipients may opt out by replying STOP and request help by replying HELP. Message and data rates may apply.

4. Acceptable Use

You agree not to use Client-Relay to send unsolicited or spam messages, to violate any law, to infringe the rights of others, or to transmit harmful or prohibited content. We may suspend or terminate accounts that violate these terms.

5. Billing & Subscription

Paid plans are billed on a recurring basis. Fees are non-refundable except where required by law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

6. Limitation of Liability

Client-Relay is provided on an "as is" basis. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Contact Us

If you have questions about these Terms, email us at hello@client-relay.com.